Reference

Your Rights and Rules at mpo 700

These Terms and Conditions set out the full agreement between you and mpo 700 when you open an account, make deposits via DANA, OVO, GoPay or QRIS, and…

Applies to all accountsCovers DANA, OVO, GoPay & QRISIndonesia region scopeEffective on account openingSubject to local law

Explore the Lobby Read FAQ

What These Terms Actually Cover

mpo 700 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

mpo 700 operates its lobby, payment rails and account services under these Terms. The scope covers every interaction you have with the platform — from the moment you submit your registration form through each deposit you make using DANA, OVO, GoPay or QRIS, to any withdrawal

1
you request. These Terms also govern how dispute escalations are handled, how your session data is stored, and what happens when account access is suspended. Where local law requires additional conditions beyond what is written here, those local requirements take precedence. Your continued use of the
2
platform after any revision to these Terms is treated as your acceptance of the updated version. We publish any changes to this page at least seven days before they take effect.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT OUR TEAM

How to Reach Us About These Terms

If any clause in these Terms is unclear, or you believe an account action was applied incorrectly, our support team is available around the clock to help you resolve it. You can reach us through three direct channels, and we aim to respond to Terms-related queries within two hours during peak Indonesia time (07:00–24:00 WIB). Players in Makassar and the eastern time zone can use the same channels — we operate on WITA-adjusted scheduling for live chat.

Team online

Live Chat

Open the chat widget in your account dashboard at any hour. Our agents handle Terms clarifications, account-action disputes and payment queries in real time, seven days a week.

Email Support

Send a detailed message to our support address for formal Terms disputes or written confirmation of policy decisions. We return written responses within 24 hours on business days.

WhatsApp Line

Use our dedicated WhatsApp number for quick back-and-forth on Terms questions. Share screenshots of the clause or transaction in question and we walk through it with you directly.

ACCOUNT SECURITY DETAIL

How We Handle Your Account Under These Terms

Behind these Terms are concrete operational practices that protect your account and your data.

Data Retention

We keep your account records for the period required by the jurisdiction where your account is registered. After that window closes, data is deleted or anonymised under our retention schedule.

Cookie Policy

Our platform uses session cookies to keep you logged in and preference cookies to remember your lobby layout. You can adjust cookie settings in your browser at any time without losing account access.

Withdrawal Verification

Before releasing a withdrawal to DANA, OVO, GoPay or QRIS, we run an identity check against the name on your registered account. Mismatches trigger a manual review that typically completes within four hours.

Account Suspension Rights

We reserve the right to suspend an account if activity conflicts with these Terms. We notify you by email within one hour of suspension and explain which clause was triggered and what steps resolve it.

Amendment Notifications

Every time we update these Terms, we send an in-account notification and an email summary of what changed. You have seven days to review before the revision takes effect on your account.

Requesting Changes

To request a correction to your account details or dispute a Terms-based decision, submit a written request via email or live chat. We confirm receipt within two hours and resolve within 48 hours.

Common Questions About These Terms

The questions below reflect what you are most likely to ask when reading through these Terms for the first time. Each answer is specific to how mpo 700 applies its policies to Indonesian accounts, including payment-method behaviour and account-access rules where local law permits.

These Terms take effect the moment you complete the account-opening form and click the confirmation link in your email. By activating your account you confirm you have read and accepted every clause as written.

No. We publish changes at least seven days before they take effect and send both an in-account notification and an email summary. If you continue using the platform after that window, the updated Terms apply to your account.

Any confirmed balance in your account wallet remains yours. We hold it in a separate ledger during review and release it to your registered DANA, OVO, GoPay or QRIS account once the dispute or suspension review is resolved.

The core Terms apply uniformly across Indonesia. However, certain payment options and account features depend on local law in your specific region. We flag where that applies directly in the relevant clause.

Submit a written dispute through our email support channel, referencing the specific clause and your account ID. We confirm receipt within two hours and provide a formal written resolution within 48 hours of receiving your full submission.

Yes. These Terms incorporate our data-handling obligations, including how long we store your transaction records, how your QRIS and OVO payment data is processed, and your right to request a data summary at any time.

Access to the platform and these Terms depends on local law in your region. Where local law permits account access, you confirm at registration that you meet the eligibility conditions required in your jurisdiction.

Your Rights and Rules at mpo 700

How to Reach Us About These Terms

Live Chat

Email Support

WhatsApp Line

How We Handle Your Account Under These Terms

Data Retention

Cookie Policy

Withdrawal Verification

Account Suspension Rights

Amendment Notifications

Requesting Changes

Common Questions About These Terms

01 When do these Terms come into effect on my account?

02 Can mpo 700 change these Terms without telling me?

03 What happens to my funds if my account is suspended under these Terms?

04 Do these Terms apply differently depending on my location in Indonesia?

05 How do I formally dispute a decision made under these Terms?

06 Are my personal data and transaction history covered by these Terms?

07 What age or eligibility conditions apply to these Terms?

Related Pages